/* =====================================================================
   Martec — Libro de Reclamaciones virtual
   Estilos de la página, del formulario y de la hoja de reclamación.
   ===================================================================== */

body {
  background: var(--gray);
}

/* =====================================================================
   LAYOUT
   ===================================================================== */
.rc {
  width: 70%;
  max-width: 1100px;
  margin: 0 auto;
  padding: 48px 0 84px;
  display: flex;
  flex-direction: column;
  row-gap: 32px;
}

/* =====================================================================
   INTRO
   ===================================================================== */
.rc__intro {
  background: var(--white);
  border-radius: var(--radius-card);
  padding: 44px 48px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);
}

.rc__eyebrow {
  display: inline-block;
  background: var(--green-tint);
  color: var(--green-deep);
  border-radius: var(--radius-pill);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.02em;
  padding: 7px 14px;
  margin-bottom: 18px;
}

.rc__title {
  font-size: clamp(30px, 4.4vw, 46px);
  font-weight: 800;
  line-height: 1.1;
  margin: 0 0 16px;
}

.rc__lead {
  font-size: clamp(16px, 1.8vw, 19px);
  line-height: 1.6;
  color: #333;
  max-width: 62ch;
}

.rc__definitions {
  list-style: none;
  margin: 26px 0 0;
  padding: 0;
  display: flex;
  flex-direction: column;
  row-gap: 10px;
}

.rc__definitions li {
  position: relative;
  padding-left: 26px;
  font-size: 16px;
  line-height: 1.5;
  color: #333;
}

.rc__definitions li::before {
  content: "";
  position: absolute;
  left: 0;
  top: 8px;
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--green);
}

/* =====================================================================
   FORMULARIO
   ===================================================================== */
.rc__form {
  background: var(--white);
  border-radius: var(--radius-card);
  padding: 40px 48px 44px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);
  display: flex;
  flex-direction: column;
  row-gap: 28px;
  scroll-margin-top: 120px;
}

.rc__form-head {
  display: flex;
  align-items: baseline;
  justify-content: space-between;
  flex-wrap: wrap;
  column-gap: 1rem;
  row-gap: 8px;
  border-bottom: 2px solid var(--green);
  padding-bottom: 16px;
}

.rc__form-title {
  font-size: clamp(22px, 2.8vw, 30px);
  font-weight: 800;
  margin: 0;
}

.rc__form-note {
  font-size: 14px;
  color: #555;
}

.rc__alert {
  display: none;
  border: 1px solid #d64545;
  background: #fdecec;
  color: #a32020;
  border-radius: var(--radius-pill);
  font-size: 15px;
  line-height: 1.5;
  padding: 12px 18px;
  margin: 0;
}

.rc__alert.is-visible {
  display: block;
}

.rc__alert.is-ok {
  border-color: var(--green);
  background: var(--green-tint);
  color: var(--green-deep);
}

/* Trampa para robots: nunca debe verse. */
.rc-honeypot {
  position: absolute;
  left: -9999px;
  width: 1px;
  height: 1px;
  overflow: hidden;
}

.rc-fieldset {
  border: none;
  border-top: 1px solid var(--line);
  margin: 0;
  padding: 24px 0 0;
}

.rc-fieldset:first-of-type {
  border-top: none;
  padding-top: 0;
}

.rc-fieldset__legend {
  font-size: 18px;
  font-weight: 800;
  color: var(--green-deep);
  padding: 0;
  margin-bottom: 18px;
}

.rc-grid {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 18px 24px;
}

.rc-grid--representante {
  margin-top: 18px;
  padding: 18px;
  border: 1px dashed var(--green);
  border-radius: var(--radius-card);
  background: var(--green-tint);
}

.rc-grid--representante[hidden] {
  display: none;
}

.rc-field {
  display: flex;
  flex-direction: column;
  row-gap: 7px;
  min-width: 0;
}

.rc-field--wide {
  grid-column: 1 / -1;
}

.rc-field__label {
  font-size: 15px;
  font-weight: 600;
  line-height: 1.35;
}

.rc-field__req {
  color: #d64545;
}

.rc-field__input,
.rc-field__area {
  width: 100%;
  border: 1px solid #000;
  border-radius: 6px;
  background: transparent;
  font-family: var(--font);
  font-size: 16px;
  color: var(--ink);
  padding: 11px 14px;
}

.rc-field__area {
  resize: vertical;
  min-height: 96px;
  line-height: 1.5;
}

.rc-field__input::placeholder,
.rc-field__area::placeholder {
  color: #767676;
}

.rc-field__input:focus,
.rc-field__area:focus {
  outline: none;
  border-color: var(--green-deep);
  box-shadow: 0 0 0 2px rgba(72, 213, 151, 0.3);
}

.rc-field__input.is-invalid,
.rc-field__area.is-invalid {
  border-color: #d64545;
  background: #fffafa;
}

.rc-field__error {
  font-size: 13px;
  line-height: 1.4;
  color: #d64545;
  margin: 0;
}

.rc-field__error:empty {
  display: none;
}

.rc-check {
  display: flex;
  align-items: flex-start;
  column-gap: 10px;
}

.rc-check__box {
  width: 20px;
  height: 20px;
  flex: 0 0 auto;
  margin: 2px 0 0;
  accent-color: var(--green-dark);
  cursor: pointer;
}

.rc-check__label {
  font-size: 15px;
  line-height: 1.5;
  cursor: pointer;
}

.rc__form-actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
  border-top: 1px solid var(--line);
  padding-top: 26px;
}

/* =====================================================================
   BOTONES
   ===================================================================== */
.rc__button {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  background: #000;
  border: 1px solid #000;
  border-radius: var(--radius-pill);
  color: #fff;
  font-family: var(--font);
  font-size: 17px;
  font-weight: 600;
  padding: 14px 32px;
  cursor: pointer;
  transition: background 0.18s ease, color 0.18s ease, transform 0.18s ease,
    border-color 0.18s ease;
}

.rc__button:hover,
.rc__button:focus-visible {
  background: var(--green-deep);
  border-color: var(--green-deep);
  transform: translateY(-2px);
}

.rc__button[disabled] {
  opacity: 0.6;
  cursor: progress;
  transform: none;
}

.rc__button--ghost {
  background: var(--white);
  border-color: var(--ink);
  color: var(--ink);
}

.rc__button--ghost:hover,
.rc__button--ghost:focus-visible {
  background: var(--green);
  border-color: var(--green);
  color: var(--ink);
}

/* =====================================================================
   RESULTADO
   ===================================================================== */
.rc__result {
  display: flex;
  flex-direction: column;
  row-gap: 24px;
}

.rc__result[hidden] {
  display: none;
}

.rc__success {
  display: flex;
  align-items: center;
  column-gap: 18px;
  background: var(--green-tint);
  border: 1px solid var(--green);
  border-radius: var(--radius-card);
  padding: 22px 26px;
}

.rc__success img {
  width: 42px;
  height: 42px;
  flex: 0 0 auto;
}

.rc__success h2 {
  font-size: 22px;
  font-weight: 800;
  margin: 0 0 6px;
}

.rc__success p {
  font-size: 15px;
  line-height: 1.5;
  color: #333;
}

/* =====================================================================
   HOJA DE RECLAMACIÓN
   ===================================================================== */
.rc-hoja {
  background: var(--white);
  border: 1px solid var(--line);
  border-radius: var(--radius-card);
  padding: 34px 40px 30px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);
}

.rc-hoja__head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  flex-wrap: wrap;
  gap: 16px;
  border-bottom: 2px solid var(--green);
  padding-bottom: 16px;
}

.rc-hoja__provider {
  font-size: 18px;
  font-weight: 800;
}

.rc-hoja__provider-meta {
  font-size: 13px;
  line-height: 1.5;
  color: #555;
  margin-top: 4px;
}

.rc-hoja__code {
  display: flex;
  flex-direction: column;
  align-items: flex-end;
  text-align: right;
}

.rc-hoja__code span {
  font-size: 11px;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  color: #666;
}

.rc-hoja__code strong {
  font-size: 20px;
  font-weight: 800;
  color: var(--green-deep);
}

.rc-hoja__title {
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 800;
  margin: 22px 0 6px;
}

.rc-hoja__date {
  font-size: 14px;
  color: #555;
  margin-bottom: 8px;
}

.rc-hoja__block {
  border-top: 1px solid var(--line);
  padding-top: 18px;
  margin-top: 18px;
}

.rc-hoja__block h4 {
  font-size: 16px;
  font-weight: 800;
  margin: 0 0 12px;
  color: var(--green-deep);
}

.rc-hoja__list {
  display: grid;
  grid-template-columns: 200px minmax(0, 1fr);
  gap: 8px 20px;
  margin: 0;
}

.rc-hoja__list dt {
  font-size: 14px;
  font-weight: 600;
  color: #555;
}

.rc-hoja__list dd {
  font-size: 15px;
  line-height: 1.5;
  margin: 0;
  overflow-wrap: anywhere;
}

.rc-hoja__list dt[hidden],
.rc-hoja__list dd[hidden] {
  display: none;
}

.rc-hoja__pre {
  white-space: pre-line;
}

.rc-hoja__foot {
  border-top: 1px solid var(--line);
  margin-top: 22px;
  padding-top: 16px;
}

.rc-hoja__foot p {
  font-size: 13px;
  line-height: 1.6;
  color: #555;
}

.rc__actions {
  display: flex;
  flex-wrap: wrap;
  gap: 14px;
}

.rc__copy-status {
  font-size: 14px;
  color: var(--green-deep);
  min-height: 18px;
  margin: 0;
}

/* =====================================================================
   SEGUIMIENTO
   ===================================================================== */
.rc-seguimiento {
  background: var(--white);
  border-radius: var(--radius-card);
  padding: 34px 48px 38px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);
  scroll-margin-top: 120px;
}

.rc-seguimiento__title {
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 800;
  margin: 0 0 8px;
}

.rc-seguimiento__lead {
  font-size: 15px;
  line-height: 1.55;
  color: #444;
  margin-bottom: 22px;
  max-width: 62ch;
}

.rc-seguimiento__form {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr)) auto;
  align-items: end;
  gap: 14px 20px;
}

.rc-seguimiento__resultado {
  margin-top: 22px;
}

.rc-seguimiento__estado {
  display: inline-block;
  background: var(--green);
  border-radius: var(--radius-pill);
  font-size: 13px;
  font-weight: 700;
  padding: 5px 14px;
  margin-bottom: 12px;
}

.rc-seguimiento__respuesta {
  border-left: 3px solid var(--green);
  padding-left: 16px;
  margin-top: 14px;
}

.rc-seguimiento__respuesta p {
  font-size: 15px;
  line-height: 1.6;
  color: #333;
  white-space: pre-line;
}

/* =====================================================================
   NOTA LEGAL
   ===================================================================== */
.rc__legal {
  background: var(--white);
  border-radius: var(--radius-card);
  padding: 34px 48px 38px;
  box-shadow: 0 10px 30px rgba(0, 0, 0, 0.06);
}

.rc__legal-title {
  font-size: clamp(20px, 2.4vw, 26px);
  font-weight: 800;
  margin: 0 0 16px;
}

.rc__legal-list {
  margin: 0;
  padding-left: 22px;
  display: flex;
  flex-direction: column;
  row-gap: 12px;
}

.rc__legal-list li {
  font-size: 15px;
  line-height: 1.6;
  color: #333;
}

/* =====================================================================
   RESPONSIVE
   ===================================================================== */
@media (max-width: 1322px) {
  .rc {
    width: 92%;
  }
}

@media (max-width: 981px) {
  .rc__intro,
  .rc__form,
  .rc__legal,
  .rc-seguimiento {
    padding-left: 28px;
    padding-right: 28px;
  }

  .rc-hoja {
    padding-left: 26px;
    padding-right: 26px;
  }

  .rc-hoja__list {
    grid-template-columns: 1fr;
    gap: 2px 0;
  }

  .rc-hoja__list dt {
    margin-top: 10px;
  }

  .rc-seguimiento__form {
    grid-template-columns: minmax(0, 1fr);
  }
}

@media (max-width: 665px) {
  .rc {
    width: 92%;
    padding: 28px 0 72px;
    row-gap: 24px;
  }

  .rc__intro,
  .rc__form,
  .rc__legal,
  .rc-seguimiento {
    padding: 26px 20px 30px;
    border-radius: 16px;
  }

  .rc-grid {
    grid-template-columns: minmax(0, 1fr);
  }

  .rc__form-actions,
  .rc__actions {
    flex-direction: column;
  }

  .rc__button {
    width: 100%;
  }

  .rc-hoja {
    padding: 24px 18px 22px;
    border-radius: 16px;
  }

  .rc-hoja__code {
    align-items: flex-start;
    text-align: left;
  }
}

/* =====================================================================
   IMPRESIÓN — solo la hoja de reclamación
   ===================================================================== */
@page {
  margin: 16mm;
}

@media print {
  body {
    background: #fff;
  }

  .page-topbar,
  .rc__intro,
  .rc__form,
  .rc__legal,
  .rc-seguimiento,
  .site-footer,
  .wa,
  .rc__actions,
  .rc__success,
  .rc__copy-status {
    display: none !important;
  }

  .rc {
    width: 100%;
    max-width: none;
    padding: 0;
  }

  .rc__result {
    display: block !important;
    row-gap: 0;
  }

  .rc-hoja {
    border: none;
    box-shadow: none;
    padding: 0;
    margin: 0;
  }
}